eBags suck!
Mar. 2nd, 2006 12:47 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
kellyblahSo, I wanted a cute laptop bag. I found one on eBags, ordered it. Got the shipping information the next day. Tracking information, it says it has been picked up by UPS (i.e., not just "billing information received"), the usual deal. It should get here today. Yay.
This morning I woke up to an email saying the order was cancelled, they are crediting my return, but I may not get back the shipping charges. WTF? Email customer service. Get back an auto response saying, "may take 24-48 hours for a response".
Luckily, I got an answer today. Apparently, the bag is out of stock. erm. Yeaaaaaaa. Nice to explain things on the original email, rather than saying "customer returned item". I am also rather curious how I got shipping information when they say the factory is out of stock? Crappy inventory systems much? Can't deal with a database, perhaps?
In other news, it is snowing. yuk. Off to Amazon I go, looking for a different bag.
This morning I woke up to an email saying the order was cancelled, they are crediting my return, but I may not get back the shipping charges. WTF? Email customer service. Get back an auto response saying, "may take 24-48 hours for a response".
Luckily, I got an answer today. Apparently, the bag is out of stock. erm. Yeaaaaaaa. Nice to explain things on the original email, rather than saying "customer returned item". I am also rather curious how I got shipping information when they say the factory is out of stock? Crappy inventory systems much? Can't deal with a database, perhaps?
In other news, it is snowing. yuk. Off to Amazon I go, looking for a different bag.
